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Q: Can I
get a catalog?
A:
Yes.
We can mail you a catalog. Please provide us with
your mailing address and we'll get one right out to you.
Q:
Can I purchase a custom lamp or window?
A:
Yes.
We're happy to change colors, sizes, and shapes on all
existing product or we will create a design exclusively
for you. Contact us and specify your needs.
Let us make your Tiffany dreams come true!
Q: Can I
purchase a lampshade separately?
A:
Yes,
most of the shades on our lamps are available to purchase
separately. These are considered special order
items. If you would like to purchase a shade
separately, simply
email us and we will be glad to get
back to you with the "shade only" price.
Q: Will my purchase look exactly as it does on my
computer?
A:
Each
item is a unique, handcrafted treasure. No two
stained glass items are exactly alike. Photography
and computer monitor settings also alter color
perception. Slight color variations are to be expected
and celebrated!
Q: I just
placed my order. When should I expect my order?
A:
As a
general rule of thumb in-stock items ship from our
warehouses within 1 business day. If for some
reason your item is not in-stock or will take longer to be
shipped, we will notify you with an estimated shipping
date. If you wish to track your order, you can do so
by using our
tracking service online with your order # and
your billing zip code. (your order # will be given
to you at the completion of your purchase and via email)
Q: How long
should my fixture hang over my table or island?
A:
In most
homes we recommend that fixtures over tables to hang 60" -
72" from the fixture to the floor. For Kitchen
islands 70" - 76" from the floor will provide good light
on your workspace without hanging too low.
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